With support from

A Normal Life

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Contact us:
722 944 446

Contact for social service clients:

Tel.: 722 944 446

e-mail: podpora@pferda.cz

Opening hours
  • Monday – friday 7:00-20:00.
  • Saturday, Sunday 8:00-11:00, 15:00 – 18:00
How to get there

Staré náměstí 53

516 01 Rychnov nad Kněžnou

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Hurdálkova 371

547 01 Náchod

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Na Struze 30

541 01 Trutnov 1

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How is

The Normal Life center is a social service to support independent living and enable people with mental disabilities and illnesses to live in their own apartment with just a little help from an assistant.

The client and assistant agree on what help will be provided, for example, trips to the doctor, cooking, housework etc. A Normal Life was was founded in 2014 as the fourth center of the PFERDA z.ú. organization.

How is

Why we do it

The mission of the Normal Life center is to enable independent living with the least amount of assistance possible. The center works with in the field, meaning that assistants go to the clients.

We help clients improve their work and social skills and habits through lifelong learning.

We strengthen their independence and self-confidence, and strive to have them manage as many things as possible without outside assistance.

We help clients to manage as many personal matters as possible in offices, shops and for services.

Why we do it

Get in touch with us

Simona Jančíková DiS. Simona Jančíková DiS.
social services coordinator 2
722 944 446 simona.jancikova@pferda.cz

Bc. Kristýna Hanzlíčková Bc. Kristýna Hanzlíčková
social worker
702 179 572 kristyna.hanzlickova@pferda.cz

Information for future clients

• Clients live in their own apartment or a leased apartment • Assistants are paid

• To use Normal Life services, client’s must first sign a contract

• Every client has their own individual plan, detailing what they need assistance with

• If the client is dissatisfied with something, he or she can file a complaint.

For whom is the service intended?

A Normal Life services can be used by people aged 18 and up with mild to moderately severe mental disabilities, possibly mental illness, who live in Rychnov nad Kněžnou, Náchod or Trutnov and surrounding area.

A Normal Life services are intended for:

  • people who want to live an independent life, i.e. independently from their family or after leaving a social services facility
  • people who would not be able to manage an independent life without assistance.
 

Principles we apply to our services:

  • an individualized approach – we work with clients based on the way they are, what they know and what they can do
  • direct interaction with clients – we make arrangements directly with clients in a manner they can understand
  • helping clients think and work independently
  • equal treatment – we treat every client equally regardless of disability or social status
  • respecting client opinions – we create a welcoming atmosphere for mutual communication and teach clients not to be afraid to say what they think and give feedback on the work of therapists
  • strict adherence to human rights and basic freedoms when working with clients
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